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Mission

c wenger group designs and implements customer centered systems to enhance service quality. By applying the principles of God’s Word to our work and lives, we become examples of servant-leadership and integrity, bring measurable value to our clients and profitably build our business.

Please click here to meet the members of c wenger group.

History

c wenger group has served clients in the areas of customer satisfaction and marketing research, service quality assessment, and customer service/sales training for 17 years.

Our clients consist of both nationally known and smaller companies including John Deere Credit, Carlson Companies (Radisson Hotels, Country Inns), Digital River, The Bergquist Company, Target, Principal Financial Group, Cabela's and many others. Client companies range in size from a few million dollars to several billion dollars in annual sales, but they all have this in common – they operate customer contact centers of various types and they have become proven leaders in their respective industries.

 

 

 

 
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  "c wenger group is a value-added partner to Principal Financial Group, providing 'voice of the customer' information that helps us achieve caller satisfaction that is among the best in the financial services industry."
    - Ann Gersie, Vice President & Chief Contact Center Officer
The Principal Financial Group
 



 

 

 

 

 

c wenger group
4220 Patricia Dr.
Des Moines, IA 50322
p: 515.278.1516
f: 515.278.0034
info@cwengergroup.com