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c wenger group

For over 17 years, c wenger group has helped companies of every shape and size measure and improve service quality. If you want to clearly understand what satisfies your customers, if you want to know how well your company is meeting customer expectations when they call, if you are looking for data-led training solutions for your call center team, then c wenger group can help.

Our group specializes in:

  • Customer and dealer satisfaction research
  • Turn-key quality assessment solutions - we can be your call center QA team
  • Expert quality assessment auditing and consultation
  • Face-to-face and computer-based training solutions

 

 

  
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  "c wenger group is a value-added partner to Principal Financial Group, providing 'voice of the customer' information that helps us achieve caller satisfaction that is among the best in the financial services industry."
    - Ann Gersie, Vice President & Chief Contact Center Officer
The Principal Financial Group
 



 

 

 

 

 

c wenger group
4220 Patricia Dr.
Des Moines, IA 50322
p: 515.278.1516
f: 515.278.0034
info@cwengergroup.com